Shipping policy

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By placing an order for the Product, you agree to pay the specified price for the selected item(s) along with any applicable taxes and shipping fees in full and in advance. Payments are to be made via electronic fund transfer,” EFT”. The customer is responsible for using the correct account and reference number.

Upon receiving your order, Victorius Audio will provide instructions for obtaining ear impressions. It is your responsibility to ensure the accuracy and quality of the ear impressions provided.

The production time for custom mould in-ear monitors varies and is subject to change based on factors such as order volume and production capacity. Victorious Audio is not liable for delays in production or delivery caused by unforeseen circumstances such as natural disasters, accidents or supplier delays.